COMPANY PRINCIPLES

We have common goals and values. We are dedicated to the democratic process and social market economy. Efficiency, diligence and competence remain for us valuable principles in the future.

We are not dogmatic. To the contrary: We are open for new ideas and proposals. Naturally, we are evaluating critically whether existing measures should be kept. But at the same time we are investigating whether we could improve tomorrow what seems to be good enough today.

We wish to nurture our relations both internally and externally – in the sense of consistent long-term contacts on a personal and friendly basis.

We want and have to make profits. Only on this basis is our group of companies able to secure its long-term survival.

We know that we will face good times and bad times. But we will jointly master them with the awareness that better days will return. In order to be prepared for such developments, we attempt to build up reserves. Therefore, we commit ourselves to controlled growth and resist expansion at all costs.

We protect the environment. The priority objective to maintain our natural basis of life is motivated by a firm inner belief. It includes the protection of oceans and seacoasts as well the conservation of surrounding landscapes. We are aware of our shared responsibility for shaping the future; for this reason we act accordingly.

We will continue to check routine work repeatedly, mainly with respect to cost aspects. We do not exercise unproductive office administration, but work effectively, organised and cost-consciously. Market orientation governs our daily work. And we – shareholders, managers and employees - know that for needed services it is absolutely necessary to be available for our customers - and to be ready for conversations and discussions at all times.

We handle our work competently and proficiently. And we are eager to offer our customers better service and know-how than they are accustomed to from other companies. We watch our competitors regularly, as it is important to know what they are planning. We treat them in fairness; however, to remain competitive, we have to improve our own organisation continuously, technically as well as commercially. To aim for the best, means for us to concentrate on our strengths. Consequently, we are open, creative and ready for constant improvements.

We offer our employees target-oriented education and training in order to be able to keep pace with the latest technical, economic and social developments. And: We respect and honour achievements - regardless of position, age or gender.

We concentrate intensively on service to our customers. We know very well that our customer base consists of various companies and individuals; and - for reasons of risk and dependency - this service must remain widely spread.

We face our customers politely, creatively and constructively. Decisions and proposals which we present to our partners must always be such that they are valid for us, too.

We ensure that our performance complies with the requirements and needs of our customers. The quality of our service is a decisive factor of customer retention. Our associates and employees think project-orientated, and act customer- and market- orientated, because our clients are entitled to it.

We know that our employees are our most valuable capital. The realization of our principles depends on the loyalty and honesty of these individuals. If they keep a positive and open attitude towards their work and their company, it would be the biggest success of all our endeavours. This is based on trusting and cooperative working relationships and team spirit of all colleagues concerned.

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